TECHNICAL ASSISTANCE AND MAINTENANCE
Our Technical Assistance Service consists in a group of highly specialized technicians coming largely from the major multinational groups operating in the radiological sector.
The maintenance/assistance technicians improve their knowledge and skills in training courses, taking place not only in italian aereas but also in specialized abroad centers, above all in the United States and Germany.
Therefore their professionality maintain an high level.
This is continuously encouraged both by our customers, and the appreciations collected thanks to the retraining/start-up courses.
Our Technical Service efficiency is confirmed by the advanced equipment supplied (digital oscilloscopes, high precision multimeters to 6 decimals, pc able to communicate via modem with the headquarters, Safety Tester for measurements related to safety checks such as the Metron QA90, equipped laboratory for internal support to the Service as an autoclave for the treatment of X-ray sheaths and AT generators, computerized test systems for the rapid control of individual parts of the various equipment, automatic computerized system for immediate processing of spare parts requests).
In order to be easily affordable and to be able to provide information and answers in real time to any need of the customer, our service uses an advanced call center system that centralize all the calls for a correct planning of the service activity.
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